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DAYWILD SUPPORT
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WE'LL GET YOU MOVING AGAIN

Real help.
No support maze.

For product help, feedback, accessibility issues, privacy requests, or bug reports, email the person building Daywild.

Email Daywild support ↗
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General support

Include your device model, operating-system version, Daywild app version, and what happened just before the issue.

govindgautam933@gmail.com
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Service status

The free API can take about a minute to wake after inactivity. The app will keep waiting and explain what is happening.

Check API health

Quick fixes

A mission will not generate

Confirm you are online, leave the generation screen open while the server wakes, then tap Try again. AI availability alone cannot block generation because the backend falls back to the approved mission text.

The app opens but links do not

Confirm your device allows the default browser and email app to open. You can always reach support directly at the email above.

The share sheet did not appear

Try sharing again after the card finishes rendering. Confirm the receiving app is installed and that your device has enough free storage for a temporary card image.

Photo and microphone permissions

Daywild asks for photo or microphone access only when the current proof type needs it. If access was denied, open your device settings, find Daywild, and enable only the permission you want to use.

Photo and voice files stay on the device. If you would rather not grant permission, use the available alternate completion path when presented or reroll before starting.

Offline completion and sync

A completion is written to your phone before the reward card opens. If the network is unavailable, Daywild marks it for retry. Reconnect, open History, and keep the app open briefly while it syncs.

If local and server history temporarily differ, the app merges them without discarding the local completion.

Delete Daywild data

Open Daywild → Settings → Clear local history. After confirmation, Daywild removes completed and skipped missions from the device and sends a deletion request for the matching server history and linked product events.

If the device is offline, Daywild retains a deletion marker and retries when the connection returns. For help with deletion, email govindgautam933@gmail.com. Do not email private proof content.

Accessibility

Daywild aims to support screen readers, scalable text, strong contrast, reduced-motion preferences, clear touch targets, and proof choices that do not unnecessarily force a permission. If any screen, control, mission, or proof flow creates an accessibility barrier, please report the device, screen, and barrier so we can prioritize it.

Mission safety

Every mission is optional. Skip or stop anything that feels unsafe, unlawful, inaccessible, or inappropriate for your circumstances. Do not trespass, use Daywild while driving, or ignore weather, traffic, health, venue rules, or local guidance. For urgent help, contact local emergency services.

Read the full Mission Safety terms.

Response target

We aim to acknowledge support and privacy emails within three business days. Complex investigations or verified privacy requests may take longer, and applicable law may provide a specific response period.

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